MORE INFO
PRICING
*Exclude booking fees

New Operating Hours for 19 Dec - 18 Jan:
Mon-Fri: 2pm - 8pm
Sat, Sun, Eve of PH, PH: 10am - 10pm
ticket info
1. Each ticket admits one person into The Bubble Tea Factory.
2. Children above 3 years old require a ticket (proof of age required).
3. Your TBTF experience should take roughly 45mins - 1 hour.
4. Please note that the tickets are your entry time.
5. If you miss your time slot, your ticket is no longer valid.
6. Once you reach The Bubble Tea Factory at your selected time slot, you will receive a queue number to begin your TBTF journey.
7. Queue numbers may not be called in sequence, so keep an ear out!
EXPERIENCE FAQ

What IS THE BUBBLE TEA FACTORY? ▼

It is an immersive bubble tea-themed exhibition happening for 2 months in Singapore.

WHAT DO I NEED TO DO TO ATTEND? ▼

You'll need to purchase a ticket online via Eventbrite. Click on the Get Tickets button to get the ticket. Once this is completed you'll receive an email from Eventbrite with your tickets.

WHAT DOES EACH TICKET GET ME? ▼

Each ticket admits one, and entitles you to ONE complimentary free cup of bubble tea from our curated vendors.

What should i bring? ▼

Your love for Bubble Tea and your fun-self!

How long will my visit take? ▼

Each visit typically takes 45mins-1hour.

ARE THERE STORAGE SPACES AVAILABLE? ▼

Travel light! There will not be any storage facilities at TBTF for excess baggage. For safety concerns, we regret that we may refuse entry to any persons carrying bags larger than a regular backpack.

ANY AGE LIMIT? ▼

There’s no age restriction as long as you love bubble tea! Children under 12 must be accompanied by an adult and under supervision at all times.

IS TBTF WHEELCHAIR ACCESSIBLE? ▼

The building and some of our rooms are wheelchair accessible, but please note that some activities and rooms may not be accessible-friendly. If you have any questions before your visit, please email ticketing@thebubbleteafactory.co

Can I bring a stroller? ▼

Strollers are not permitted in the exhibit due to the sometimes intimate layout of the exhibition area.

Can I bring MY PET? ▼

Due to safety concerns and the intimate layout of the exhibition area, pets are not permitted inside the venue.

Are there restrooms in TBTF? ▼

There are no restrooms available inside TBTF. We suggest our visitors visit the restrooms available in the mall before starting your TBTF experience!

IS PHOTOGRAPHY ALLOWED? ▼

Of course! Capture your best memories with your camera or your phone. However, please note that selfie sticks and tripods are not permitted. These photos for your personal keepsake. If you wish to do a commercial shoot, please email ticketing@thebubbleteafactory.co to make arrangements.

WHAT IS YOUR RETURN POLICY FOR TBTF MERCH STORE? ▼

Merchandise store products sold are non-refundable.

TICKET FAQ

ARE TICKETS REFUNDABLE? ▼

Tickets are strictly non-refundable.

CAN TICKETS BE EXCHANGED? ▼

Tickets are strictly non-exchangeable.

WHAT IF I COME LATER THAN MY SELECTED TIMESLOT? ▼

There will be a grace period of 15mins, and TBTF reserves the right to refuse your entry beyond that. 

CAN I BUY TICKETS IN PERSON? ▼

We strongly recommend booking online to guarantee entry. Tickets sold on-site will include a $2 handling fee per ticket.

DO I NEED TO PRINT MY TICKET? ▼

Not necessary! After you purchase a ticket, you will receive an email with the ticket and QR code attached. Present this when you arrive at The Bubble Tea Factory to register.

CAN MY QR CODE BE SCANNED TWICE? ▼

Nope! Each QR code can only be scanned once. Do keep your email and QR code safe with you!

CAN I CANCEL OR CHANGE MY BOOKING? ▼

Bookings are strictly non-refundable and non-exchangeable. Please check that you are able to make it before purchasing the timeslot.

GET TICKETS
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